
HELP CENTER
Printed media are not included in any packages, only the ready-to-print digital designs. However, if you would like your designs printed (i.e. flyers, business cards, etc.), we can work with our vendor to have those printed and delivered to you. Extra fees will apply.
We provide both vector and raster files upon delivery. For example, for logos, you will receive a png file with transparency and an svg file. Print projects will be delivered as a pdf and jpg.
Additional file types may come with an additional fee.
Become a member of our site and gain access to file sharing. All file transfers can be completed onsite.
Alternatively, you can request that your files be shared through WeTransfer, Google Drive, or Dropbox.
Source files are the original design file of a project. At Luminary Media, we work primarily with Adobe software, so example source files would be the original Photoshop, Illustrator, or InDesign file (.psd, .ai, .indd). Luminary Media owns the copyright on all source files (these files can be edited and any alterations would therefore infringe the original licensing), so they are not delivered when a project is finalized. Instead, designs are delivered as file types such as .pdf, .svg, .eps, .png, .jpg, etc.
If you are looking to hire Luminary Media for future projects, it is a good idea to request that we save these files for later. You can have us archive these files for as little as $2/month. Otherwise, to save storage space, we are only liable to retain them for 3 months after project delivery.
